Reviews, Survey & Audit

Reviews

Our clinics are Australia’s most Google-reviewed vasectomy provider – with a combined total of over 3,000 5-star Google reviews.

Credit is given to support staff Katie, Kasey & Cassie.

The following boxes show the number of 5-star Google reviews for each location, along with the running total. Data is updated twice per day. You can peruse recent reviews further down, or click on an icon to take you to that Google listing.

2,101

Cleveland

358

Greenslopes

181

Springfield

397

coomera

277

Newstead

3,314

TOTAL

You can see the most recent reviews below. Note that reviews that relate to ‘Clinical aspects’ are not shown in order to comply with AHPRA guidelines.

4 days ago
Very easy process, super friendly staff and doctor. 10/10 recommend!
2 weeks ago
Amazing experience from start to finish - Dr Dick Beatty explained the entire process thoroughly and the service and advice afterwards (along with the stubby cooler and cold drink) were a real treat! Came highly recommended from people I know I and I would recommend him for anybody I speak to in the future!
2 weeks ago
Great low stress experience! Very quick procedure.
2 weeks ago
Many thanks to Dr Dick and the team! Fantastic care and very quick procedure. Very clean and fantastic staff!!!!!
2 weeks ago
Highly recommended. Friendly and professional. Better than I could ever imagine. “Thanks Dr Dick Beatty”
3 weeks ago
Such a great experience with Dr Dick Beatty and Cassie. Very warm reception with everything explained up front. The practice is well equipped for the experience. All around a very pleasant time.
3 weeks ago
Dr Dick Beatty and his assistant Katie were amazing and professional, couldn’t be happier. Wish I had gone sooner.
3 weeks ago
Great to deal with. Very positive experience.
3 weeks ago
Dr Dick is very professional. He made me feel at ease while ensuring the procedure was very straightforward. The aftercare was very informative and supportive. Would give more than a five star rating if it was possible. Thank you and the team. God bless 🙏
3 weeks ago
On time and easy process. This guy is the guru!
3 weeks ago
What a professional and smooth process! Dr Dick and Katie made the whole experience and process a breeze. You guys make a great team … Thank you😎🙌🏼
3 weeks ago
The Dr Dick team and bloody awesome. I'll be recommending Dr Dick to all my mates!😁
4 weeks ago
Great team, relaxing environment. Would recommend.
1 month ago
Completely relaxed. No stress, made sure I was informed and the whole procedure was very professionally handled. Highly, HIGHLY recommend. 10/10
1 month ago
Friendly, relaxing, professional, super easy! And quick! Highly recommended!
1 month ago
Nice and quick experience
1 month ago
Had a great experience here! I was quite nervous as I went in, but both Dr Dick Beatty, and Nurse Katie were extremely pleasant to deal with and made the procedure very manageable. Would highly recommend!
1 month ago
Great conversation to distract you from the procedure. Dr Dick Beatty and Katie both had a great sense of humor, would highly recommend to any one ready to man up!
1 month ago
Prompt and professional
1 month ago
My experience with the team was very professional and caring also after care is very important I'd like to thank Dr Dick Beatty and staff Kasey for a great experience
1 month ago
Dr dick and Katie wore amazing all the way through the whole process very warm and welcoming made me feel at easy with the process if you are thinking about the procedure I definitely recommend dr dick
1 month ago
A highly professional and seamless experience from the information on the website, initial enquiry through to booking, the procedure itself and aftercare. Everything was well organised and communication was excellent. Dr Dick Beatty and team made the whole process straightforward and stress free. The stubby cooler was a nice touch too!
1 month ago
Great service and experience delivered by Dr Dick Beatty and his team. I definitely will recommend him to friends and family.
1 month ago
Dr Dick Beatty was very professional and easy to deal with, fantastic service and support from Kasey. Would definitely recommend their team to anyone.
2 months ago
Great experience, don't be scared men!
2 months ago
Seamless experience 👌
2 months ago
Would highly recommend Dr Dick Beatty. It really is a very quick and simple process. This clinic is very good and removing the anxiety associated with this procedure
2 months ago
Terrific care and would highly recommend 👌
2 months ago
Dr Dick Beatty and Kasey were brilliant with communication before, during and after and made the process simple and stressfree. Highly recommend them.
2 months ago
Quick, professional and friendly. Would highly recommend Dr dick and his team.
2 months ago
Great experience overal, dr was friendly, professional and on for a chat and laugh. I highly recommend
3 months ago
Very fast and quick procedure , very friendly positive staff which smoothed the nerves
3 months ago
Great experience! Dr Dick made me feel very calm and reassured throughout the whole procedure.
3 months ago
Very happy, nice professional staff Would highly recommend
3 months ago
I've never concentrated so hard on a single spot on a ceiling in my life. That said, Dr. Dick and the team were incredibly professional, friendly, and honestly the most fun I’ve ever had with my pants off in a clinical setting. Highly recommend.
3 months ago
Very professional, no stress, no problems afterwards. Would recommend to anyone and everyone.
3 months ago
Dr Dick Beatty and the team are fantastic, in what is quite an awkward experience. Rest assured you will be in absolute safe hands if making the ultimate family planning decision. Thanks team for a calm, measured and confident experience. I appreciate it.
3 months ago
Dr Beatty was a 10/10 highly recommend his professional service, his staff are also well versed in providing a calming influence leading up to procedure, after care and follow up is second to none, thanks so much
3 months ago
I had a great experience using Dr Dick Beatty. Very smooth and all done in under 15 minutes. Highly recommend to anybody needing it done.
3 months ago
Dr Dick Beatty is a very kind, patient, and highly skilled doctor.
3 months ago
When meeting Katie on arrival, my nerves were quickly settled. Dr Dick Beatty was thorough in his explanation throughout the procedure and chatted along the way to keep things calm. A follow up the next day to check in on how things were going was professional and great costumer relations. I would definitely recommend Dr Dick at Greenslopes.
3 months ago
Great, friendly and Easy. Couldn't ask for anything more.
4 months ago
Highly recommend. Dr Dick Beatty and her assistant Katie were fantastic. When I arrived, I was feeling a little nervous, but Katie reassured that they would look after me and that everything was going to be fine. Immediately I felt at ease, which made the whole procedure seem like a breeze.
4 months ago
Dr Dick Beatty and Kasey were super nice and professional! It was a great experience from the initial discussions, booking and registration to the process on the day, the procedure was very quick and all I remember was a nice chat with Dr Beatty. Huge thanks to Dr Beatty and Kasey! : ) Btw, the on-site parking was pretty good (at least for the period of 9:30 to 10:30 while I was there on a Thursday) although the street parking was indeed quite busy.
4 months ago
Wow. The procedure and staff were very professional ,i cant recommend Dr Dick Beatty enough. If you have any fears or worries about the process you couldnt put yourself in better hands .!!
4 months ago
It was fantastic, really relaxing and no issue. I has been recovering really well!!! Highly recommended
4 months ago
For something so personally I would highly recommend Dr Dick
5 months ago
Super simple, quick and easy. Dr dick and team are great
5 months ago
I had the procedure done a few days ago by Dr Dick. Katie and the doctor kept me calm before, during and after. I felt like I was in good hands, pun intended. Thank you Dr Dick and Katie for being professional and for the genuine care.
5 months ago
From the moment I walked in the door, the atmosphere was friendly and welcoming. Dr Dick Beatty and Kasey were an absolute pleasure and made the experience a very memorable one. Would not hesitate to commend to all my friends and family. Thanks again guys!
5 months ago
Wonderful experience, very professional and you are made to feel very welcome . Thank you Dr Dick and Katie for making this procedure a breeze .
5 months ago
Dr Beatty and Kasey were a pleasure to deal with and the whole experience was seamless. Highly recommend them.
5 months ago
Dr Beatty was amazing. I was quite anxious going in but he guided me through and was extremely gentle. 100% recommend
6 months ago
My experience here was great, both Katie and Dr Dick Beatty were beyond professional, both engaged in conversation so there was no awkward moments which would of made my anxiety worse, super quick appointment and everything was explained after procedure so I knew what to do and to expect over the next week, also left with a stubbie cooler ! Hardest part of the whole appointment was time to pay haha Thank you again to you both
6 months ago
Dr Dick Beatty did an amazing job! Absolutely seamless!
6 months ago
Procedure was very quick. I was in and out within 20min. Dr. Dick Beatty was excellent and efficient. Would highly recommend
6 months ago
The procedure was over and done with in no time. Really appreciated the professionalism and kindness shown by both Dr Dick and Kasey. Dr Dick answered all my questions perfectly and really helped keep me at ease during the procedure with his engaging conversation. Would absolutely recommend for anyone considering this procedure. Thanks Dr Dick and Kasey
7 months ago
Easy direction to clinic, Great Staff that made you feel welcomed. Dr Dick Beatty definitely made the procedure as smooth and easy as possible would 100% recommend!
7 months ago
Highly recommend. Very friendly and professional.
7 months ago
Easy instructions to find clinic. Awesome team very welcoming on arrival speaking with Katie. Great space in waiting area Made me feel less anxious about the procedure. Once meeting with Dr Dick Beatty and going over the plan we moved on to the procedure which was quick and efficient.
7 months ago
Excellent experience with Katie and Dr Dick Beatty. Everything went smoothly and would highly recommend. Very professional and easy process to go through.
8 months ago
This was a really positive experience and I would strongly recommend Dr D. To anyone looking to get this done. He and Katie were extremely helpful throughout the process
8 months ago
Easy, quick, hassle free experience. Would highly recommend Dr Dick Beatty
8 months ago
The team is very professional and knowledgeable. The experience was great
8 months ago
Dr Dick Beatty was amazing. Really good managing patient’s nervousness and making it a smooth experience.
9 months ago
Very good service throughout, didn't feel anything during the procedure.
9 months ago
Professional service, put me at ease to get the job done. Thanks Kate and Dr Dick Beatty.
9 months ago
You’re in safe hands with Dr. Dick
10 months ago
Highly recommend. Easy process, the whole way through, both Dr Dick and Katie were outstanding! Thank you!
10 months ago
Has the procedure a few weeks ago. Great staff and made me feel at ease before the procedure.
11 months ago
Awesome experience in comparison to what I was expecting! Dr did a great job making it feel less daunting and assisted in reducing any anxious thoughts/feelings. 10/10 would recommend for any other clients
11 months ago
Fantastic! Quick, easy and hassle free! I definitely recommend Dr Dick Beatty!

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Live Post-Vasectomy Survey Results

Two weeks after the vasectomy, patients are invited to complete a follow-up survey via email.

All responses are fully anonymised — even our team cannot identify individual patients.

The results are presented below, and updated twice per day.

Satisfaction Rates

for Each of:

  • Punctuality
  • Easing of nerves
  • The consultation immediately before the procedure
  • The procedure itself
  • The consultation immediately after the procedure
  • Aftercare (all provided by the doctor)

Satisfaction Rating Scale: Very Satisfied, Satisfied, Neutral, Unsatisfied, Very Unsatisfied.

Percentages are rounded to the nearest whole number.

ServiceTotal ResponsesVery SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied
Punctuality311395%4%0%0%0%
Easing nerves311487%12%1%0%0%
Consult Before311292%8%1%0%0%
Procedure311395%4%0%0%0%
Consult After311390%9%1%0%0%
Aftercare295188%11%1%0%0%

Summary:

  • 99-100% of men are either very satisfied or satisfied with: Timekeeping, pre-procedure consultation, and the procedure itself. 
  • 99% of men are either very satisfied or satisfied with: Easy nerves, and the consultation immediately after the procedure
  • 98% are either very satisfied or satisfied with The Aftercare

Pain Experienced

Pain levels are rated on a scale from 0 (no pain) to 10 (worst possible pain) at the following times: during the procedure, and on days 1, 3, 7, and 14.

Note that Day 1 is the day after the procedure.

TimePain Score
During2.2
Day 13.0
Day 32.5
Day 71.4
Day 140.5

Summary: From >2,300 survey results, Pain is mild, with average pain peaking the day after the procedure at 3 out of 10.

A reasonable expectation would be mild discomfort 1-2 days after the procedure, reducing slowly over the first week.

Audit Results

Dr. Dick Beatty  conducts ongoing surgical audit of his procedures, systematically reviewing patient outcomes and complications.

While complications after vasectomy are uncommon, no procedure is entirely risk-free. Auditing identifies:

  • How often complications occur.

  • Types of complications, such as infection or haematoma.

  • Risk factors influencing these complications, including poorly-controlled diabetes.

Audit is only robust if all data is collected. Dr. Dick personally ensures that every aftercare phone call, SMS and result is logged.

Figures are updated on the website every few months. The results are shown in the following table.

Failure

1 in 0

Approximately one-third of men do not do the post-vasectomy test, so deriving the failure rate from the total number of vasectomies would ‘look good’ but be misleading. 

Therefore, the rate of failure (recanalization) should be calculated from the results of the post-vasectomy tests, and not from the total number of vasectomies.

1 failure in 700 for the past 5,000 test results. Continue contraception until getting the all-clear from the post-vasectomy test.

Infection

1 in 0

The rate of prescribing oral antibiotics is approximately 1 in 200 vasectomies. However, temporary inflammation is common after vasectomy and may mimic infection. The true rate of infection is likely to be around 1 in 400.

Infection requiring intravenous antibiotics: fewer than 1 in 1,000 cases.

Abscess requiring surgical treatment: fewer than 1 in 2,000 cases.

Haematoma

1 in 0

Haematoma (bleeding) occurs in around 1 in 500 cases.

Severe Haematoma is fewer than 1 in 1,000 cases.

Pain

1 in 0

Pain experienced in the first two weeks is documented in the post-vasectomy survey above.

Post-Vasectomy Pain Syndrome is a broad term describing ongoing discomfort lasting beyond 3 months, affecting approximately 1 in 100 patients.

After 12 months, this rate decreases to about 1 in 300 patients. Overall, approximately 1 in 1,000 men require an operation for persistent discomfort.

 
 

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