Reviews, Survey & Audit
Reviews
Our clinics are Australia’s most Google-reviewed vasectomy provider – with a combined total of over 3,000 5-star Google reviews.
Credit is given to support staff Katie, Kasey & Cassie.
The following boxes show the number of 5-star Google reviews for each location, along with the running total. Data is updated twice per day. You can peruse recent reviews further down, or click on an icon to take you to that Google listing.
2,004
Cleveland
333
Greenslopes
157
Springfield
367
coomera
258
Newstead
3,119
TOTAL
You can see the most recent reviews below. Note that reviews that relate to ‘Clinical aspects’ are not shown in order to comply with AHPRA guidelines.
Reddit is very actively used in Australia, whilst RateMDs is the world’s biggest doctor-specific review platform.
RateMDs Reviews
One of QLD's highest-rated doctors
Live Post-Vasectomy Survey Results
Two weeks after the vasectomy, patients are invited to complete a follow-up survey via email.
All responses are fully anonymised — even our team cannot identify individual patients.
The results are presented below, and updated twice per day.
Satisfaction Rates
for Each of:
- Punctuality
- Easing of nerves
- The consultation immediately before the procedure
- The procedure itself
- The consultation immediately after the procedure
- Aftercare (all provided by the doctor)
Satisfaction Rating Scale: Very Satisfied, Satisfied, Neutral, Unsatisfied, Very Unsatisfied.
Percentages are rounded to the nearest whole number.
| Punctuality | 2949 | 96% | 4% | 0% | 0% | 0% |
| Easing nerves | 2950 | 87% | 12% | 1% | 0% | 0% |
| Consult Before | 2948 | 92% | 7% | 1% | 0% | 0% |
| Procedure | 2949 | 96% | 4% | 0% | 0% | 0% |
| Consult After | 2949 | 90% | 9% | 1% | 0% | 0% |
| Aftercare | 2787 | 88% | 11% | 1% | 0% | 0% |
Summary:
- 99-100% of men are either very satisfied or satisfied with: Timekeeping, pre-procedure consultation, and the procedure itself.
- 99% of men are either very satisfied or satisfied with: Easy nerves, and the consultation immediately after the procedure
- 98% are either very satisfied or satisfied with The Aftercare
Pain Experienced
Pain levels are rated on a scale from 0 (no pain) to 10 (worst possible pain) at the following times: during the procedure, and on days 1, 3, 7, and 14.
Note that Day 1 is the day after the procedure.
| During | 2.2 |
| Day 1 | 3.0 |
| Day 3 | 2.5 |
| Day 7 | 1.4 |
| Day 14 | 0.5 |
Summary: From >2,300 survey results, Pain is mild, with average pain peaking the day after the procedure at 3 out of 10.
A reasonable expectation would be mild discomfort 1-2 days after the procedure, reducing slowly over the first week.
Audit Results
Dr. Dick Beatty conducts ongoing surgical audit of his procedures, systematically reviewing patient outcomes and complications.
While complications after vasectomy are uncommon, no procedure is entirely risk-free. Auditing identifies:
How often complications occur.
Types of complications, such as infection or haematoma.
Risk factors influencing these complications, including poorly-controlled diabetes.
Audit is only robust if all data is collected. Dr. Dick personally ensures that every aftercare phone call, SMS and result is logged.
Figures are updated on the website every few months. The results are shown in the following table.
Failure
Approximately one-third of men do not do the post-vasectomy test, so deriving the failure rate from the total number of vasectomies would ‘look good’ but be misleading.
Therefore, the rate of failure (recanalization) should be calculated from the results of the post-vasectomy tests, and not from the total number of vasectomies.
1 failure in 700 for the past 5,000 test results. Continue contraception until getting the all-clear from the post-vasectomy test.
Infection
The rate of prescribing oral antibiotics is approximately 1 in 200 vasectomies. However, temporary inflammation is common after vasectomy and may mimic infection. The true rate of infection is likely to be around 1 in 400.
Infection requiring intravenous antibiotics: fewer than 1 in 1,000 cases.
Abscess requiring surgical treatment: fewer than 1 in 2,000 cases.
Haematoma
Haematoma (bleeding) occurs in around 1 in 500 cases.
Severe Haematoma is fewer than 1 in 1,000 cases.
Pain
Pain experienced in the first two weeks is documented in the post-vasectomy survey above.
Post-Vasectomy Pain Syndrome is a broad term describing ongoing discomfort lasting beyond 3 months, affecting approximately 1 in 100 patients.
After 12 months, this rate decreases to about 1 in 300 patients. Overall, approximately 1 in 1,000 men require an operation for persistent discomfort.
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